REFUND POLICY

1. For products, goods and materials arising in the course of service provision


The mission of Eworkee.com is to connect the service through the website platform, while the service provision and service quality assurance belongs to the worker / technician / supplier partner. Therefore, all policy agreements for customers Eworkee.com are not responsible, we only support in terms of providing information, all transaction procedures, customers actively negotiate directly with suppliers at location using the service.
 

2 Cancellation policy for installation service on Eworkee.com
a. For Mechanics / Technicians
When the user places an order through the Eworkee.com website, the technicians and service providers will receive the demand notification that the user has submitted on Eworkee.com through the application for craftsmen is eWorkee - Mechanic If the technician / technician is free, you can click and contact the customer to sign the service. In case if there is no technician to confirm, the system admin will designate a Technician located closest to the place of order, if the designated technician does not want to confirm, the staff will replace it with a Technician The company's backup technician comes to work and will pay attention to the Technician who rejected orders more than 3 times.

If the Technician / Technician refuses the service too many times and receives many negative reflections on the service attitude and quality of the provided service, the company will verify and take warning measures from the fiscal year. account, fine to delete member account from the system permanently. Regarding the regulations on handling violations of the regulations of the Technician / Technician will be applied according to - Code of Conduct for workers.

b. For customers
The Company has the right to unilaterally suspend or refuse to allow the Customer to order the Service if the Customer violates the provisions of the Terms of Use and the following provisions:

Violate

Number of days to lock up the Service

3 consecutive Service cancellations within 1 week

7 day

4 consecutive Service cancellations within 1 week

14 day

5 consecutive Service cancellations within 1 week

28 day

Over 5 consecutive Service cancellations within 1 week

forever